General Terms and Conditions
These general terms and conditions apply to all offers, quotes and agreements of STRAITOS, based in the Netherlands, KvK number 34126330 (hereinafter: "STRAITOS"). By using our services you accept these terms and conditions.
Article 1 — Definitions
- Contractor: STRAITOS.
- Client: the natural person or legal entity that enters into an agreement with STRAITOS.
- Services: all work to be carried out by STRAITOS in the field of software development, web applications, advice and support.
- Agreement: the written or digital arrangement between Contractor and Client.
Article 2 — Applicability
These terms apply to all quotes and agreements, unless agreed otherwise in writing. Deviations are only valid if expressly confirmed in writing by STRAITOS. Any purchasing or other terms and conditions of the Client are expressly rejected.
Article 3 — Quotes and formation of the agreement
All quotes from STRAITOS are without obligation and valid for thirty (30) days, unless stated otherwise. An agreement is formed at the moment the Client accepts the quote in writing or digitally, or STRAITOS starts carrying out the work.
Article 4 — Performance of the services
STRAITOS carries out the agreed work to the best of its knowledge and ability, in accordance with the requirements of good workmanship. STRAITOS has the right to have certain work carried out by third parties. All time limits are indicative unless expressly agreed in writing as a strict deadline.
Article 5 — Obligations of the Client
The Client is responsible for providing in a timely manner all information that STRAITOS reasonably needs to perform the agreement. STRAITOS is not liable for damage resulting from incorrect or incomplete information provided by the Client.
Article 6 — Rates and payment
- Rates are in euros and exclusive of VAT, unless stated otherwise.
- Invoices must be paid within fourteen (14) days of the invoice date.
- If the payment term is exceeded, the Client is in default by operation of law and owes statutory (commercial) interest.
- STRAITOS reserves the right to charge collection costs.
Article 7 — Intellectual property
All source code, designs, applications and other works produced by STRAITOS are and remain the intellectual property of STRAITOS, unless agreed otherwise in writing. After full payment, the Client obtains a non-exclusive right of use for internal use. Disclosure or reproduction without prior written permission is not allowed.
Article 8 — Confidentiality
Both parties undertake to keep confidential any confidential information they receive from each other in the context of the agreement. This obligation also applies after termination of the agreement.
Article 9 — Liability
The liability of STRAITOS is limited to the amount paid out in the relevant case by its liability insurance or, failing that, to the invoice amount of the relevant assignment. STRAITOS is never liable for indirect damage, consequential damage, lost profits or missed savings.
Article 10 — Force majeure
STRAITOS is not obliged to fulfil any obligation if this is the result of force majeure. Force majeure means any circumstance beyond the control of STRAITOS that temporarily or permanently prevents fulfilment, including infrastructure failures, government measures and illness of key personnel.
Article 11 — Termination and dissolution
The Client can terminate the agreement in writing subject to a notice period of thirty (30) days. STRAITOS is entitled to dissolve the agreement with immediate effect if the Client fails to fulfil its obligations. Work already performed remains payable.
Article 12 — Governing law and disputes
All agreements between STRAITOS and the Client are governed exclusively by Dutch law. Disputes will first be resolved through consultation. If the parties fail to settle the dispute amicably, it will be submitted to the competent court in the district where STRAITOS is established.
Article 13 — Changes
STRAITOS reserves the right to change these general terms and conditions. Changes will be communicated to the Client in writing or by email and take effect thirty (30) days after announcement, unless the Client objects in time.
Questions about these terms? Please contact us at info@straitos.nl.